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Welcome to Anarkali Suit Sales (“we,” “our,” or “us”). These Terms and Conditions govern your use of our website www.buyanarkalisuit.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

1. Website Use and Intellectual Property

1.1 Website Access

Our website showcases traditional South Asian ethnic wear including Anarkali Suits, Fit and Flare Dresses, Kurta Straight Pant Sets, Maxi Dresses, and Sharara Suits. You may browse our collections for personal, non-commercial purposes.

1.2 Intellectual Property Rights

All content on this website, including designs, images, text, and logos, are the exclusive property of Anarkali Suit Sales and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Product Information

2.1 Product Descriptions

We take great care to accurately represent our handcrafted ethnic wear. However, slight variations in color or embellishment may occur due to:

  • Natural variations in fabrics
  • Hand embroidery techniques
  • Monitor display differences

2.2 Pricing

All prices are listed in US Dollars (USD). We reserve the right to adjust prices due to material costs or market conditions, though such changes won’t affect confirmed orders.

3. Ordering and Payment

3.1 Order Process

When you place an order, you’re making an offer to purchase subject to these terms. We’ll confirm receipt via email and process your order within 1-2 business days.

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at time of order. For security, we don’t store your payment details.

3.3 Order Cancellations

You may cancel your order within 12 hours of placement by emailing [email protected]. Once processing begins, cancellations may not be possible.

4. Shipping Policy

4.1 Shipping Options

We ship worldwide (excluding some Asian regions and remote areas) via:

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after dispatch)
  • Free Shipping: Via EMS for orders over $50 (15-25 business days after dispatch)

4.2 Delivery Responsibilities

Once shipped, risk of loss passes to you. We’re not responsible for:

  • Customs delays or import duties
  • Incorrect addresses provided by customers
  • Events beyond our control (natural disasters, strikes, etc.)

5. Returns and Exchanges

5.1 Return Eligibility

We accept returns within 15 days of delivery if:

  • Items are unworn, unwashed, and in original condition
  • All tags and packaging are intact
  • Original invoice is included

Non-returnable items include:

  • Custom-made or altered pieces
  • Special occasion wear (Sharara Suits and heavily embellished items) with signs of wear
  • “Final Sale” items

5.2 Return Process

Follow these steps:

  1. Email [email protected] for return authorization
  2. Repackage items securely with original packaging
  3. Ship to: Anarkali Suit Sales Returns, 1528 Hamill Avenue, San Diego, US 92121

5.3 Refunds and Exchanges

Refunds are processed within 3-5 business days after we receive and inspect your return. Original shipping fees are non-refundable unless the return results from our error.

6. Customer Responsibilities

  • Provide accurate shipping and payment information
  • Inspect deliveries promptly and report issues within 48 hours
  • Understand that ethnic wear may require special care (dry cleaning recommended)
  • Pay any applicable customs fees for international orders

7. Limitation of Liability

Anarkali Suit Sales shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Product misuse or improper care
  • Delays beyond our reasonable control

Our maximum liability is limited to the purchase price of the affected items.

8. Privacy and Data Protection

We collect personal data only to process your orders. We never sell your information and protect it according to our Privacy Policy.

9. Changes to These Terms

We may update these terms periodically. Continued use of our site after changes constitutes acceptance of the new terms.

10. Governing Law

These terms are governed by California law. Any disputes shall be resolved in San Diego County courts.

11. Contact Us

For questions about these Terms:

Email: [email protected]
Address: 1528 Hamill Avenue, San Diego, US 92121

Thank you for choosing Anarkali Suit Sales for your ethnic fashion needs. We appreciate the opportunity to share our passion for traditional craftsmanship with you.